How do I reset my password if I forget it?

You can click the "Forgot Password" link on the login page or click HERE to begin the password reset process. If that doesn't work for you, you may use the Help Desk above. If you don't have a current or known password, click "Continue as Guest" then include your Name, Email Address, a Subject (i.e. Forgot Password), enter a description, and select "Trouble Logging In" from the Category drop-down. Once you submit the ticket, the Technical Director will reset your password and provide with a temporary one, which you'll then be able to go in and change. NOTE: the email address you provide MUST match the email address associated with your account.

How do I register for an upcoming training, conference, or event?

Scroll to the top of the page and click Training & Events and select "Register Now" on the event of your choice.

When will the next annual conference be?

Keep an eye on our Training & Events page. You can also routinely check our "Latest Updates" section on the Home page, or the Countdown Timer at the bottom of both pages.

What kind of membership do I need?

We have several types of membership available. If you are a working law enforcement analyst, there are two options for you in our Analyst Member category. You can choose to join both the Florida Association (us) and our international counterpart (IACA) - this is the best value! Alternatively, you may choose to join only FCIAA. If you are a corporation, business, or vendor, consider becoming a Corporate Member. If you do not fit into either of those categories, but you do have some affiliation with law enforcement (active or retired) or are a student, you may be eligible to join as an Associate Member. To join, visit our Memberships page. For more information on our rules & regulations concerning membership status, view our Bylaws.

Can I obtain an invoice for my new or renewal membership dues prior to completing payment?

Yes! We provide a semi-automated invoicing service for you. If you are a NEW member, click HERE to request a membership invoice. If you are an EXISTING member and need to renew your dues, click HERE to go to the sign-in page and once you're in the Member Portal, click the yellow "Invoice" button.

Can I renew my membership online?

Absolutely! Hover over Memberships at the top of the page, then click the drop-down sub-menu that says "Renewals." If your agency needs an invoice, you'll still need to make sure your logged-in and visit Renewals page. Read the instructions on the bottom of that page, and in the email you receive after completing the first form. EFFECTIVE JANUARY 2022, customized individual invoices will no longer be created by our VP of Membership. See the FAQ above to learn how to request an automated invoice. Group invoicing is no longer available -- if your agency requires invoices, YOU are responsible for requesting them through our invoice request form and having your manager or finance person process them together via your agency process (Note: each member must request their own invoice after logging-in).

How do I get a message out to FCIAA members?

Use the ShareServ! Our ShareServ is an email-based service, similar to a listserv that other organizations often use for mass communication of information. In 2021, our ShareServ moved to the Google Groups platform. On July 15, 2024, we transitioned to Gaggle. To use it, send an email with your request to fciaa-shareserv@gaggle.email (Note: you must be an active paid member and you must send the email from the email address registered to your FCIAA account, exactly as you want it to be forwarded. Also note, if you are a new member, it may take 3-5 business days for your account to be updated to the ShareServ).

Where can I find resources to help me with my job?

After logging in, you will see a link for "My Account" at the very top of the page. Once you click that, you will be taken to the members-only portal. There are several areas you may navigate to once inside the members area; however, for informational resources, click "Member Resources."

Why is my FCIAA profile showing up in a Google search?

Upon joining the Association, you agreed via a statement on the Memberships page that, by default, profile fields are set to "public." It is the individual's choice and responsibility to modify the fields to either "private" or one of the more limited options. To modify the visibility of your profile fields, simply navigate to YOUR PROFILE and then click the "Profile" tab, then "Edit." Once you are on the edit page, you will have options to modify the visibility of your profile fields (except your name and industry certifications). Options for visibility are:

EVERYONE - public view, may appear in an internet search

ONLY ME - only you; other members and the public cannot see

ALL MEMBERS - only FCIAA members can view

MY FRIENDS - only FCIAA members whom you have added as a "friend" can view

Please note that FCIAA does not control Google, Bing, or other search engines, nor do we have the ability to block or influence when those engines scout our pages for indexing within their databases. As such, if you modify your profile from a public view to a private one, it could take up to three to four weeks for search engines to re-index our site.